Privacy Policy
Last Updated: 1 October 2026
SmartBuyder respects your privacy and is committed to protecting the personal information you provide when using our website and placing orders with us.
This Privacy Policy explains what information we collect, how we use it, and how we protect it.
Information We Collect
When you browse our website, contact us, create an account, or place an order, we may collect information such as:
- Your name
- Phone number
- Email address
- Billing and delivery address
- Order and purchase information
- Account information, if you create an account
- Information you provide when contacting us
- Basic technical information such as browser, device, and website usage data
How We Use Your Information
We may use your information to:
- Process and manage your orders
- Confirm orders by phone or WhatsApp when necessary
- Arrange delivery within Qatar
- Provide customer support
- Handle returns, refunds, and exchanges
- Send order-related notifications
- Maintain and improve our website and services
- Prevent fraudulent or unauthorized transactions
- Comply with applicable legal and regulatory requirements
We do not sell your personal information to third parties.
Orders and Delivery
When you place an order, we collect the information necessary to process and deliver your purchase.
Your name, telephone number, delivery address, and relevant order information may be shared with delivery providers or service providers when necessary to complete your order.
Payments
SmartBuyder currently offers Cash on Delivery (COD).
We may retain information relating to your order and payment status for order management, accounting, customer service, and other legitimate business purposes.
If additional payment methods are introduced in the future, this Privacy Policy may be updated accordingly.
Cookies
Our website may use cookies and similar technologies to help the website function correctly, remember shopping-cart information and preferences, understand website usage, and improve your shopping experience.
Your browser may allow you to control or disable certain cookies. Disabling necessary cookies may affect some website functions.
Third-Party Services
Our website may use third-party services to support functions such as website hosting, e-commerce, analytics, email communication, security, and delivery.
These service providers may process limited information where necessary to provide their services.
Data Security
We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary for order processing, customer service, accounting, legal obligations, dispute resolution, and legitimate business purposes.
Your Information
You may contact us if you have questions about the personal information you have provided to SmartBuyder or wish to request an appropriate correction or update.
Certain information may need to be retained where required for legitimate business, accounting, or legal purposes.
Changes to This Privacy Policy
We may update this Privacy Policy when our services, website features, business practices, or applicable requirements change.
Any updated version will be published on this page with an updated revision date.
Contact Us
If you have questions regarding this Privacy Policy or how SmartBuyder handles personal information, please contact us:
SmartBuyder
Email: info@smartbuyder.com
Website: smartbuyder.com